Overview
Mix Innovations Ltd is a company registered in Scotland SC 507534 and may also be referred to as “M:X®” “we” or “us” in our privacy policy. This policy does not apply to companies or services that we do not own or control or individuals we do not employ or manage and is subject to change, please re-visit our policy page for any future updates. This policy covers the use of www.mxitup.com and how we process, store and use your data.
What information we collect about you
Essential
Essential cookies enable basic functions and are necessary for the proper function of the website.
| Cookie ID | Purpose | Duration |
|---|
| wpconsent_preferences | This cookie is used to store the user's cookie consent preferences. | 30 days |
CloudFlare
CloudFlare provides web performance and security solutions, enhancing site speed and protecting against threats.
Learn more| Cookie ID | Purpose | Duration |
|---|
| cf_use_ob | The cf_use_ob cookie informs Cloudflare to fetch the requested resource from the Always Online cache on the designated port. Applicable values are: 0, 80, and 443. The cf_ob_info and cf_use_ob cookies are persistent cookies that expire after 30 seconds. | session |
| __cfwaitingroom | The __cfwaitingroom cookie is only used to track visitors that access a waiting room enabled host and path combination for a zone. Visitors using a browser that does not accept cookies cannot visit the host and path combination while the waiting room is active. | session |
| cf_chl_rc_i | These cookies are for internal use which allows Cloudflare to identify production issues on clients. | session |
| cf_chl_rc_ni | These cookies are for internal use which allows Cloudflare to identify production issues on clients. | session |
| cf_chl_rc_m | These cookies are for internal use which allows Cloudflare to identify production issues on clients. | session |
| __cfruid | Used by the content network, Cloudflare, to identify trusted web traffic. | session |
| __cf_bm | Cloudflare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. | session |
| __cflb | When enabling session affinity with Cloudflare Load Balancer, Cloudflare sets a __cflb cookie with a unique value on the first response to the requesting client. Cloudflare routes future requests to the same origin, optimizing network resource usage. In the event of a failover, Cloudflare sets a new __cflb cookie to direct future requests to the failover pool. | session |
| _cfuvid | The _cfuvid cookie is only set when a site uses this option in a Rate Limiting Rule, and is only used to allow the Cloudflare WAF to distinguish individual users who share the same IP address. | session |
| cf_clearance | Whether a CAPTCHA or Javascript challenge has been solved. | session |
| __cfseq | Sequence rules uses cookies to track the order of requests a user has made and the time between requests and makes them available via Cloudflare Rules. This allows you to write rules that match valid or invalid sequences. The specific cookies used to validate sequences are called sequence cookies. | session |
| cf_ob_info | The cf_ob_info cookie provides information on: The HTTP Status Code returned by the origin web server. The Ray ID of the original failed request. The data center serving the traffic | session |
Comments
These cookies are needed for adding comments on this website.
| Cookie ID | Purpose | Duration |
|---|
| comment_author | Used to track the user across multiple sessions. | Session |
| comment_author_email | Used to track the user across multiple sessions. | Session |
| comment_author_url | Used to track the user across multiple sessions. | Session |
WooCommerce
WooCommerce is a customizable eCommerce platform for building online stores using WordPress.
| Cookie ID | Purpose | Duration |
|---|
| wp_woocommerce_session_ | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. | 2 days |
| woocommerce_recently_viewed | Powers the Recent Viewed Products widget | session |
| store_notice | Allows customers to dismiss the Store Notice. | session |
| woocommerce_snooze_suggestions__ | Allows dashboard users to dismiss Marketplace suggestions, if enabled. | 2 days |
| woocommerce_dismissed_suggestions__ | Count of suggestion dismissals, if enabled. | 1 month |
| woocommerce_cart_hash | Helps WooCommerce determine when cart contents/data changes. | session |
| woocommerce_items_in_cart | Helps WooCommerce determine when cart contents/data changes. | session |
Statistics
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Google Analytics
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Learn more| Cookie ID | Purpose | Duration |
|---|
| _gac_ | Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together. | 90 days |
| __utma | ID used to identify users and sessions | 2 years after last activity |
| __utmt | Used to monitor number of Google Analytics server requests | 10 minutes |
| __utmb | Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server. | 30 minutes after last activity |
| __utmc | Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session. | End of session (browser) |
| __utmz | Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server | 6 months after last activity |
| __utmv | Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server. | 2 years after last activity |
| __utmx | Used to determine whether a user is included in an A / B or Multivariate test. | 18 months |
| _ga | ID used to identify users | 2 years |
| _gali | Used by Google Analytics to determine which links on a page are being clicked | 30 seconds |
| _ga_ | ID used to identify users | 2 years |
| _gid | ID used to identify users for 24 hours after last activity | 24 hours |
| _gat | Used to monitor number of Google Analytics server requests when using Google Tag Manager | 1 minute |
WooCommerce Sourcebuster
SourceBuster is used by WooCommerce for order attribution based on user source.
| Cookie ID | Purpose | Duration |
|---|
| sbjs_session | The number of page views in this session and the current page path | 30 minutes |
| sbjs_udata | Information about the visitor’s user agent, such as IP, the browser, and the device type | session |
| sbjs_first | Traffic origin information for the visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | session |
| sbjs_current | Traffic origin information for the visitor’s current visit to your store | session |
| sbjs_first_add | Timestamp, referring URL, and entry page for your visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | session |
| sbjs_current_add | Timestamp, referring URL, and entry page for your visitor’s current visit to your store | session |
| sbjs_migrations | Technical data to help with migrations between different versions of the tracking feature | session |
Marketing
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
Facebook Pixel
Facebook Pixel is a web analytics service that tracks and reports website traffic.
Learn more| Cookie ID | Purpose | Duration |
|---|
| _fbc | Used to track the last session visit. | 12 months |
| _fbp | Used to track the user across multiple sessions. | 3 months |
| fr | Used to track the user across multiple sessions. | 3 months |
We collect data about when you visit our site, register with us or place an order with us. In order to fulfil our obligations in relation to your order we will collect personal information such as your name, e-mail address, billing address, shipping address, username, password, payment details and telephone number along with any special delivery instructions. We also collect information about you when you complete surveys, enter competitions and provide feedback. Website usage information is collected via cookies.
How long will we store your data
We will not store your data for any purpose for longer than necessary. We are also required by law to retain certain information for as long as is reasonably necessary and periodically delete unrequired data.
How will we use your data
We use your data for purposed including – but not limited to – fulfilling orders you place, contacting you and anonymous reporting. We use information collected on the website to personalise your experience on future visits. To fulfil orders, we may be required to share details such as – but not limited to – Name and Delivery address with our chosen fulfilment partners such as Royal Mail, DPD, Amazon and others. We may also redirect or share information with our payment providers such as PayPal and Stripe for their full list of Terms, Conditions and Privacy policies please visit their respective websites.
Transactional Communications
We may e-mail or otherwise contact you with regards to the status of your order or to advise you of any updates or delays for example. By placing an order, you are opting in to such communications as they are necessary to provide the service. This doesn’t affect your right to withdraw from marketing communications.
Marketing Communications
As set out below, we may use your data for marketing purposes to update you on latest offers and discounts as well as for other marketing purposes. You have the right to withdraw this consent at any time by changing your account preferences, clicking the unsubscribe link on an e-mail or by contacting us directly – info@mxitup.com
Legal Basis for collecting and processing personal data
- To pursue our legitimate interests – as set out below
- To comply with our duties and exercising our rights under a contract of sale of goods
- To comply with our legal obligations
Our Legitimate Interests
The normal legal basis for us to process your data is that it is necessary for the legitimate interests of M:X® including:
- Selling and supplying goods to our customers
- Processing payments
- Promoting and advertising our goods and services
- Protecting customers, employees, and other individuals
- Sending tailored and relevant information
- Keeping our website users and customers up to date with the latest offers and competitions
- Improving and developing services
- Complying with legal and regulatory obligations
- Handling customer contacts, complaints, or disputes
- Protecting M:X® and it’s customers/employees by taking appropriate legal action if necessary, against 3rd parties who have committed an offence and/or have breached contractual agreements.
- Fulfilling our duties to our customers, employees, shareholders and other stakeholders
Access to information
You have the right to access the information we hold about you, please contact us through the contact form or by e-mailing info@mxitup.com to do so. You may also contact us to amend some of your details.
How we secure your data
The security of your data is critical and although no method of transmission over the internet or storage of electronic data is 100% safe/secure however we strive to minimise the risk. We work with a third-party website host who store the data on a secure server, they regularly update and maintain our site and monitor the security of its contents.
What you can do to help secure your data
We will never ask you to confirm any payment details over e-mail, if you get a request to do so, please ignore this and flag it to us to investigate.
You can also help protect your data by:
- Only using private computers/networks
- Use a unique password for every online account
- Use 3 random words plus numbers and symbols for added security
Information Sharing and disclosure
We use third party companies to help us fulfil our obligations, it may be necessary to share some of your information with them to allow them to fulfil their task(s) these include:
- Cunningly Good Websites (Website Host)
- PayPal, Stripe (Payments)
- Royal Mail, DPD (Deliveries)
- Marketing (Mailchimp, Meta, Google)
We may share your personal data for administrative purposes with.
- Professional advisors, legal advisors, and accountants
- Marketing agencies working on our behalf
- Suppliers, Business Partners, and Subcontractors
- Search Engine and Web Analytics Providers
Personal data may be shared with government and or law enforcement officials if required for the purposes above if mandated by law or to protect our legitimate interests in compliance with the applicable law.
In the event that our business is integrated with another business, sold in part or whole the stored data will be shared with our advisers and those of the prospective purchasers. In the event of the sale of the business the data will be passed to the new owners.
External Websites
Pages and articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. these sites have their own cookie and privacy policies which are unrelated to our own so should be read independently.
Updates to privacy policy
We keep our privacy policy under review and maintain the right to change it at any time without notice. If we make any material changes to the policy you may be notified here, by e-mail or via other appropriate means. Last updated August 2022
Contacting Us
If you have any questions regarding our data policy, please contact us through one of the below methods:
Via the contact form
E-mail – info@mxitup.com
Write to -Mix Innovations Ltd, Suite 2-3 Scion House, FK9 4NF
For all correspondence please make the subject line “Privacy Policy”
